FAQ — Better Life

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FAQ

Ask us anything.

Ingredients, shipping, subscriptions — probably answered below. If not, ping us.

Products ingredients.

Are Better Life products safe around kids and pets? ↓

Yes — our formulas are made from plant-based, biodegradable ingredients. No chlorine bleach, no ammonia, no phthalates, no artificial fragrances. Safe for use around children and pets when used as directed.

What does "97% plant-based" actually mean? ↓

97% of our formula ingredients are derived from plants — things like coconut, corn, and essential oils. The remaining 3% are lab-created ingredients that are safe and biodegradable, but don't have a direct plant-derived equivalent.

Are your products cruelty-free? ↓

Absolutely. We never test on animals and never will. Better Life is certified by PETA's Beauty Without Bunnies program.

Orders shipping.

How long does shipping take? ↓

Standard shipping typically takes 3–5 business days. We offer free shipping on orders over $35. Expedited options are available at checkout.

Can I change or cancel my order? ↓

We process orders quickly! If you need to make a change, contact us at info@betterlifeclean.com within 1 hour of placing your order. After that, we may not be able to make changes.

Subscriptions refills.

How does Subscribe & Save work? ↓

Choose your favorite products, select a delivery frequency (weekly, biweekly, or monthly), and save 15% on every order. You can skip, pause, or cancel any time from your account portal.

What's the refill program? ↓

Our 1-gallon refill jugs let you refill your bottle at home — reducing plastic waste and your cost per wash. Refills save you up to 40% vs. buying a new bottle. Available for all our core formulas.

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